Taj Cape Town

Beautiful hotel with an amazing buffet breakfast, friendly staff, exceptional facilities.

Nice hotel, clean and good restaurant. Location city center. Basically, it is a five-star hotel that knows how to run the business

First time in Cape Town SA,but I travel extensively and normally stay at exclusive 5 star hotels so I wanted to experience something similar.Ambience was great and everyone was amazing with regards to the whole experience I had to break up my stay as Taj was not available from Jul 3-9,so I had to stay at another hotel until there was availability.Staff were helpful and friendly especially Tarik (concierge) as we booked a game reserve trip via his assistance.The food could be much better for a 5 star hotel,including breakfast so I was disappointed at the quality of the food. The restaurant staff were slightly confused or there was a lack of communication for a simple cappacchino which took 30 min to get to us,or they forgot to bring something we ordered as this was all on the first day that we arrived…so I was patient and they were much better on the next few days….but first impressions can be lasting so I would have more management here with new guests so the experience is always exemplary.I would also cater to guests for a shuttle to waterfront or canal walk as most international hotels of this calibre offer this as a complimentary option as all fuels the retail therapy experience and of course sales in Cape Town. Staff did accommodate a check in earlier than anticipated so was grateful.No one mentioned the membership at the Taj which would have been helpful as I had to ask about it,so I would have appreciated more info than simply being asked to scan a barcode.A noon checkout was great to have. I would definitely look to experience the Taj again as I had booked my parents here,for a week 2 years ago and they loved it,so I was eager to enjoy an equally amazing experience.

Taj! This hotel chain has been my go-to for years, and that’s exactly why I chose to stay here during my trip to Cape Town. I’m happy to say they’ve maintained the same high brand standards I’ve experienced at other Taj properties around the world. We booked a Luxury Mountain View Room for 5 nights, and it truly felt like home. The room had beautiful views of Table Mountain and Lions Head. The room was spacious, with a wide, comfortable bed. There was a smart TV to connect Netflix or YouTube, a well-stocked tea and coffee tray, and a large bathroom complete with a bathtub, bath salts, and bubble bath. There was also a separate shower area, which was a great touch. Our stay was very comfortable and pleasant. The staff was generally cooperative and helpful whenever we needed assistance. The hotel has an indoor swimming pool and gym on the second floor, both of which are clean and come with water and towel facilities. The breakfast buffet was generous, offering a mix of continental and Indian options. There were live cooking stations where freshly made dosas, eggs, omelettes, hashbrowns, and more were served right from the kitchen. A great way to start the day!

The place, the staff, the room - wonderful room - large room, comfy bed, walk in rain shower, water filled every day - great view of mountain (lions head and table top) and nice little balcony, good central location - they even made us a take away breakfast as we had to leave at 04:30. Also lovely fluffy robes. Also, in the evening they made a fire in the BBQ to keep us warm on the terrace area. Oh yes - and the breakfast was excellent too. Buffet and a la carte included.